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POLICIES

Return, Refund or Exchange


There are no returns, refunds or exchanges. ALL SALES ARE FINAL. Unless a special circumstance arises. The only provision to be considered will be for wrong products or merchandise sent to the consumer in our error. In that case only, products from that order must be returned within 7 business days of receipt with postmark. The items must be in their original condition, unworn (no body odor), the tags intact and in the original internal packaging. If these procedures are not met, the return will be denied. Any refunds because of this circumstance will be credited to the original payment method. Original Shipping will not be refunded.


Shipping

All Seed and Prosper products are shipped via United States Postal Service and take approximately 10-12 business days to be delivered. It may be sooner, but because of the pandemic extra measures have been taken for the safety of all. Tracking information will be sent to the email address provided when your products are sent. Also allow 3-5 business days for processing before your order is shipped because of high demand. Seed and Prosper can't be held responsible for any packages once they are shipped. If your tracking information states your package has been delivered and you have not received your products. The next step will be to contact your local United States Post Office. USPS should be able to locate it via the tracking information. We ask the customers to please be sure all the shipping information is correct. Please check your address thoroughly: correct zip codes, apartment numbers, and no old forwarding info if recently moved. This part is truly important. Any package returned as undeliverable can be shipped again but at the customer’s expense. So please check your info. Orders placed on holidays, or weekends will be shipped the next business day. Hours and Days of operation: Monday-Thursday (9am-4pm), Friday-Saturday (10am-2pm),

Sunday (Closed)

Privacy Policy Defined

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.seedandprosperbrand.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number.  We refer to this information as “Order Information.” Our Site does maintain have access to your credit information.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.[[INCLUDE IF USING REMARKETING OR TARGETED ADVERTISING]]
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
  COMMON LINKS INCLUDE:
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at TimJones@SeedandProsperBrand.com  or by mail using the details provided below:

10221 Krause Rd, #2230

Chesterfield, VA. 23832

Policies: Text
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